Mobile Web Content and Apps
This guidance is designed to improve the person’s experience when
accessing web content from mobile devices. The following best practice
guidelines have been developed by W3C to ensure web content is
usable with mobile web devices:
- People should be able to access content on a range of devices,
regardless of differences in presentation capabilities and methods of
- Only provide basic navigation at the top of the page.
- Make use of the mobile device’s features and strengths to provide a
better customer experience.
- Assign access keys to the most commonly used functions.
- Do not cause pop-ups or other windows to appear and do not
change the current window without informing the person.
- Divide pages into usable but limited sized sections.
- Make sure that the overall size of page is suitable to the memory
capacity of the device.
- Do not use images that cannot be displayed by some devices. Avoid
large or high-resolution images except where important information
would otherwise be lost.
- Make sure that information presented with colour is also available
- Ensure that text and background colour combinations provide good
- Do not use tables unless devices are known to support them.
Tabular data can be challenging even for a skilled screen reader
user. It is important that data presented in graphs and charts is also
available in a text format. Keep tables as simple as possible, and
ensure that they are properly marked up.
- Send content in a format that is known to be supported by
the majority of devices. Use style sheets to control layout and
presentation, unless the device is known not to support them.
- Provide informative error messages and a means of navigating away
from an error message back to useful information.